Cancellation Policy

At Shahkaar, we strive to provide the finest handcrafted products with impeccable service. However, we understand that circumstances may arise where an order needs to be canceled. Please read our cancellation policy below:

1. Order Cancellation by Customer

Before Dispatch:
- Customers can cancel their order within 24 hours of placing it by contacting us at info@shahkaar.in or through our customer support.
- A full refund will be issued to the original payment method.
After Dispatch:
- Orders cannot be canceled once they have been shipped. Customers may refer to our Refund & Return Policy for further assistance.

2. Order Cancellation by Shahkaar

Shahkaar reserves the right to cancel an order under the following circumstances:
- The product is out of stock or unavailable.
- Issues with payment authorization or incomplete payment.
- The shipping address is outside our delivery service areas.
In such cases, the customer will be notified promptly, and a full refund will be processed to the original payment method.

3. Custom Orders

Custom or personalized orders cannot be canceled once the production process has begun.
If the cancellation request is received before production starts, it will be honored, and a refund will be issued.

4. Refund Timelines

Refunds for canceled orders will be processed within 7-10 business days from the date of approval.

For further assistance, please contact us at info@shahkaar.in. We are here to help ensure a smooth experience with Shahkaar.